Self-Service Overview in AuthNull

Welcome to the self-service guide for AuthNull. This overview provides a general understanding of the self-service features available on the AuthNull platform, designed to streamline the process of account management for Super Admins, Tenant Admins, and End Users.

What is Self-Service in AuthNull?

Self-service in AuthNull is a user-centric feature that allows individuals to manage their accounts, sign up, log in, and configure settings without the need for direct intervention from the AuthNull support team. This feature enhances user autonomy and efficiency in managing access and privileges within the platform.

Key Components of Self-Service

For Super Admins

  • Account Creation and Approval: Super Admins can sign up, set up MFA using WebAuthn, and await approval from the AuthNull support team.
  • Tenant Management: Super Admins have the ability to add new tenants, assign Tenant Admins, and manage tenant settings.
  • Organisation Overview: Access to a comprehensive dashboard for an overview of the entire organisation.
  • Authentication Flow Settings: Ability to configure the authentication flow for the organisation.

For Tenant Admins

  • Invitation-Based Sign-Up: Tenant Admins can sign up through an invitation sent by a Super Admin.
  • Tenant Management: Tenant Admins can invite other Tenant Admins and End Users, managing their specific tenant within the organisation.

For End Users

  • Simplified Account Access: End Users can easily log in and manage their accounts, following the streamlined processes set by their Tenant Admins.

Benefits of Self-Service in AuthNull

  • Enhanced User Autonomy: Users have more control over their account settings and access.
  • Reduced Dependency on Support: Minimizes the need for intervention from the AuthNull support team.
  • Efficient Account Management: Streamlines the processes of signing up, logging in, and managing user roles.
  • Improved Security: Each user role has specific permissions and capabilities, ensuring a secure environment.

Getting Started with Self-Service

To begin using the self-service features in AuthNull, navigate to the respective sign-up or login pages and follow the instructions provided. Super Admins, Tenant Admins, and End Users each have tailored processes to ensure a smooth and secure experience on the platform.

For more detailed instructions, please refer to the specific guides for Super Admins, Tenant Admins, and End Users.

If you require further assistance or have any questions, please consult our FAQs or contact the AuthNull support team.